1. Who we are
Edward and Amaury Limited (trading as Edward & Amaury Solicitors) is the data controller for personal information collected through this website.
- Registered office: Pacific House, Fletcher Way, Parkhouse, Carlisle, CA3 0LJ
- Email: info@edwardamaury.co.uk
- Telephone: 01228 272 395
- SRA number: 800525
2. What information we collect
- Information you give us via our enquiry form (name, contact details, brief details of your accident and injury)
- Communications you send us by email, phone or post
- Technical data automatically collected when you visit (IP address, browser type, pages viewed)
- Cookie data — see our cookie policy
3. How we use your information
- To respond to your enquiry and provide a free initial case assessment, carried out by our own solicitors
- To improve our website and service
- To comply with legal and regulatory obligations
4. Lawful basis for processing
We rely on the following lawful bases under UK GDPR Article 6: consent (you tick a box on our enquiry form agreeing to be contacted about your enquiry — this consent covers being contacted about that enquiry, not separate marketing communications); contract (to respond to your request); legitimate interests (to operate and improve our service); and legal obligation (where required by law). If we ever want to send you marketing communications beyond responding to your enquiry, we will ask for your separate, explicit consent to do so first. Where the information you give us includes details of your accident or injury that are close to health data, we process this under UK GDPR Article 9(2)(f) — processing necessary for the establishment, exercise or defence of legal claims.
5. Who we share information with
WorkClaim UK is operated by Edward and Amaury Limited. Information you submit is used within the firm to assess and respond to your enquiry — it is not shared with any other law firm or sold to any third party. We also use trusted service providers (for example, website hosting, form-processing, and email-delivery services) who process data on our behalf under contract. Where a service provider stores or transmits data outside the UK or European Economic Area, we rely on an appropriate safeguard recognised under UK GDPR (such as the UK's International Data Transfer Agreement or approved standard contractual clauses).
6. How long we keep information
We keep enquiry data for no longer than is necessary to deal with your enquiry and any follow-up, after which it is deleted. If you go on to instruct the firm, your information is retained in line with the firm's client file retention policy and its legal and regulatory obligations. You can ask us to delete your enquiry data at any time using the contact details above.
7. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Request erasure in certain circumstances
- Restrict or object to certain processing
- Request portability of your data
- Withdraw consent at any time
8. Complaints to the ICO
If you are unhappy with how we have handled your personal data, you can complain to the Information Commissioner's Office at ico.org.uk. We would, however, appreciate the opportunity to address your concerns first.
9. Changes to this policy
We may update this policy from time to time. The date of the last review is shown at the foot of every page.