1. Who we are
Edward and Amaury Limited (trading as Edward & Amaury Solicitors) is the data controller for personal information collected through this website.
- Registered office: Pacific House, Fletcher Way, Parkhouse, Carlisle, CA3 0LJ
- Email: info@edwardamaury.co.uk
- Telephone: 01228 272 395
- SRA number: 800525
2. What information we collect
- Information you give us via our enquiry form (name, contact details, brief details of your accident and injury)
- Communications you send us by email, phone or post
- Technical data automatically collected when you visit (IP address, browser type, pages viewed)
- Cookie data — see our cookie policy
3. How we use your information
- To respond to your enquiry and provide a free case assessment
- To refer you, with your consent, to a regulated solicitor who can advise on your claim
- To improve our website and service
- To comply with legal and regulatory obligations
4. Lawful basis for processing
We rely on the following lawful bases under UK GDPR Article 6: consent (for marketing or referral); contract (to respond to your request); legitimate interests (to operate and improve our service); and legal obligation (where required by law).
5. Who we share information with
We only share your information with regulated solicitors when you have asked us to, and with trusted service providers (e.g. our IT and hosting suppliers) who process data on our behalf under written contract.
6. How long we keep information
We keep enquiry data for no longer than is necessary to deal with your enquiry and any follow-up, after which it is deleted. If you go on to instruct the firm, your information is retained in line with the firm's client file retention policy and its legal and regulatory obligations. You can ask us to delete your enquiry data at any time using the contact details above.
7. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Request erasure in certain circumstances
- Restrict or object to certain processing
- Request portability of your data
- Withdraw consent at any time
8. Complaints to the ICO
If you are unhappy with how we have handled your personal data, you can complain to the Information Commissioner's Office at ico.org.uk. We would, however, appreciate the opportunity to address your concerns first.
9. Changes to this policy
We may update this policy from time to time. The date of the last review is shown at the foot of every page.