Many people put off seeking legal advice because they are not sure what will happen or what will be asked of them. This guide walks you through the process from start to finish.
- Step 1 — Your Initial Enquiry: Contact us by phone, online form, or live chat. No obligation at this stage.
- Step 2 — Free Case Assessment: We review the facts and advise honestly whether your case may have merit.
- Step 3 — Funding Agreement: If you proceed, we agree terms — usually no win no fee. We explain all costs clearly before you sign.
- Step 4 — Evidence Gathering: Your solicitor helps gather medical records, accident book entry, risk assessments, and other documents.
- Step 5 — Independent Medical Report: You attend an appointment with an independent medical expert who produces a report. Your solicitor arranges this.
- Step 6 — Letter of Claim: A formal letter is sent to your employer setting out the claim.
- Step 7 — Employer and Insurer Response: The insurer has a set period (usually three months) to investigate and respond — admitting or denying liability.
- Step 8 — Liability Decision: If admitted, negotiations on claim value begin. If denied, your solicitor advises on options.
- Step 9 — Negotiation and Settlement: Most claims settle through negotiation without a court hearing.
- Step 10 — Court Proceedings: If a fair settlement cannot be reached, your solicitor will guide you through the process and represent you.
Timescales
Straightforward claims where liability is admitted early may conclude within 12 months. More complex claims — involving serious injuries, disputed liability, or court proceedings — may take 2-3 years or more. We will give you a realistic estimate based on your specific case.
Interim Payments
In cases where liability has been admitted or is very likely to be admitted, it may be possible to apply for an interim payment — an advance of compensation to cover urgent needs such as rehabilitation, equipment, or care costs.
What Will You Need to Do?
- Provide accurate and honest information about the accident and your injuries
- Attend the independent medical examination
- Keep records of financial losses and expenses
- Respond promptly to requests from your solicitor
- Attend court if the case proceeds to a hearing (rare for straightforward claims)